Frequently Asked Questions
Everything you need to know about your next timeless timepiece.
What kind of movements do Brew watches use?
Our timepieces primarily utilize high-quality Seiko meca-quartz or Swiss-made Sellita movements, offering the perfect blend of mechanical feel and quartz reliability.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping within the US takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return policy for unworn watches in their original packaging. Please ensure the protective plastics are still intact to qualify for a full refund.
Do Brew watches come with a warranty?
Yes, every Brew watch is covered by a 12-month limited warranty from the date of purchase, protecting against any manufacturing or mechanical defects.
Are the watch straps interchangeable?
Most of our models feature standard lug widths and quick-release spring bars, making it easy to swap straps and customize your look in seconds.
How should I care for my watch?
We recommend wiping your watch with a soft cloth after wear and avoiding direct contact with perfumes or heavy chemicals to preserve the finish of the steel and leather.